Frequently Asked Questions
Everything you need to know about shopping with Mdcparts
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, Mdcparts ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics, as detailed in the product descriptions.